Privacy Policy

Effective Date: 20/02/26
Company: Swiftclaim
Contact: birthdaybook@gmail.com

1. Overview

Swiftclaim (“we,” “us,” or “our”) operates an online store offering personalized digital and printed birthday books.
This Privacy Policy explains how we collect, use, store, and share personal information when you use our website or place an order.

By using our website, you agree to the practices described below.

2. Information We Collect

We collect information you provide directly to us, including:

  • Child’s name

  • Child’s age (optional)

  • Sender name and role (optional)

  • Uploaded photo (optional)

  • Billing and shipping address

  • Email address

  • Payment details (processed by third parties only)

We do not store full credit card details on our servers.

3. How We Use Your Information

We use your information to:

  • Create and personalize your book

  • Process payments

  • Fulfill and ship printed orders

  • Deliver digital files

  • Send order confirmations and transactional emails

  • Send marketing emails (if you opt in)

  • Improve website performance and user experience

4. Payment Processing

Payments are securely processed by third-party providers such as PayPal and Tranzila.
We do not store full payment card details.

These providers process your payment information in accordance with their own privacy policies.

5. Production & Fulfillment Partners

To produce and deliver printed books, we share necessary order details (such as name, address, and book content) with trusted third-party printing and shipping partners.

We only share information required to fulfill your order.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable shopping cart functionality

  • Analyze website traffic (e.g., Google Analytics)

  • Improve user experience

  • Measure advertising performance (e.g., Facebook Pixel)

You may disable cookies through your browser settings.

7. Email Communications

By placing an order, you agree to receive:

  • Order confirmations

  • Delivery notifications

  • Customer service communications

If you opt in to marketing emails, you may also receive promotional content.
You can unsubscribe at any time via the link in our emails.

8. Data Retention

We retain customer information for up to 7 years for accounting, tax, and legal compliance purposes.

Uploaded images may be stored as long as necessary to fulfill your order and provide support.

You may request deletion of your personal data at any time, subject to legal obligations.

9. GDPR (European Customers)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise these rights, contact:
birthdaybook@gmail.com

We process data based on:

  • Contractual necessity (to fulfill your order)

  • Legal obligations

  • Legitimate business interests

  • Consent (for marketing)

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information.

However, no online transmission is 100% secure.

11. Children’s Privacy

Our products are intended for purchase by adults.
We do not knowingly collect personal information from children under 13.

12. International Transfers

As we operate in the United States and serve customers globally, your information may be transferred and processed outside your country of residence.

13. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Swiftclaim
birthdaybook@gmail.com